Beautologie Cosmetic Surgery & Medspa Fresno

9491 N Fort Washington Rd #101, Fresno, CA 93730, USA

About Beautologie Cosmetic Surgery & Medspa Fresno

4.2 / 5

from reviews

Is this your business?

    Giselle Lee
    May 13, 2024

    UPDATE: I finally did receive my full refund after being persistent and calling multiple times. The lack of professionalism still blows my mind. I had booked a consultation for surgery at the Fresno location. My initial consult was not with the surgeon instead it was with members of the sales team. After the consult my husband and I were immediately pressured to make a decision on the spot. We are talking about a $14,000 procedure not a small amount of money. They told us we had until 2pm that day to make a decision to ensure the price we were quoted. I decided to proceed and book the procedure. At this point I was told the deposit was 50% up front. Mind you my surgery was booked for 9 months from my consult date. I negotiated the deposit down to a smaller amount, but it was still several thousands of dollars. 2 months later after further research I decided to go with another surgeon. It never sat well with my husband and I, how we never met with the surgeon and how pushy management was (I did eventually meet with the surgeon and decided to go elsewhere). I ended up canceling my surgery and going with an other facility. At this l point I requested a refund (my surgery was still around 6 months away). I was told multiple things regarding my refund until eventually management told me they would be issuing me a full refund. I will say management was very apologetic about my experience and after reviewing my initial paperwork I found in small print that quote should have been good for 10 days (remember management told me I had to make a decision by 2pm the day of my consult). Anyways I was given verbal confirmation of my refund amount and processing time. Everything was going smooth until I asked for a receipt or written detailed confirmation of the date that I requested my refund and the amount that is being refunded along with form of refund. I have been requesting this information from management for over two weeks and they still will not provide it to me. I feel like management is very deceiving and unprofessional. Please be careful if you go here. I am sure the surgeons are great, but when it comes to management, this facility is run very unprofessionally and very poorly.

    Elyssa Nieto
    May 16, 2024

    My whole experience from the moment I walked in the Fresno office was truly amazing. The nursing team is amazing , they’re very supportive and Dr.knoetgen is a great surgeon . He is very knowledgeable and had great bed side manner . My consultation was with Alexandra was great , she made me feel very comfortable , she was very knowledgeable and helped me pick the perfect size for my breast augmentation. Overall had a great experience with all of the beautologie team . The management Karla is very understanding, so helpful, and very professional. I highly recommend choosing beautologie for any of your future cosmetic procedure , they are very professional and are always a phone call away .

    July 11, 2024

    great experience! wanted to go bigger in the beginning and dr. explained the cons because of my petite size very informative super happy with how they’re looking only 4months post op. Don’t regret a single thing. Also want to give a huge thank you to Mia who was there to answer all my questions throughout all my post op appointments!! You da best 🫶🏼

    April 03, 2024

    Benita @ Beautologie is an absolute joy. She's extremely informative, knowledgeable, patient and professional. I feel safe when I'm in her care and valued as her client. She understands the products and procedures well which creates a secure environment for myself and others. Benita truly is the Valleys BEST.

    Amanda Jackson
    August 18, 2023

    I had a great experience with every staff member at Beautologie. They were accommodating in scheduling. I was nervous for my first Botox treatment and allowed me to do a consultation to ask all questions and then come back when I was ready. They answered every question, explained it all in detail so that I felt comfortable. I did my crows feet lines and LOVED my results. The injector was amazing & helped me with my nerves too!

    Beautologie Cosmetic Surgery & Medspa Fresno

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    9491 N Fort Washington Rd #101, Fresno, CA 93730, USA

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