Our Address
238 NE Katherine Ave, Bartlesville, OK 74006, USA
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In short, everyone I met at Mason’s Plumbing were experienced, honest, hard-working and they did a great job replacing my sewer line in a very timely manner. I’ll never use another plumbing company again. The long story, Mason’s was able to get things working again quickly, use their cameras to identify all of the problems, show me their findings, and recommend different options depending on how far I wanted to correct the issue. And then they replaced the line within a day, including fixing several issues at the City’s main line. All at a cost that was a little less than half of what one of the national companies was going to charge. The difference between dealing with the other companies and Mason’s was very clear. Mason’s responded quickly, knew what they were doing, and were honest about the cost and options. Again, I’ll never use anyone other than Mason’s.
Would not recommend to anyone. I believe masons gave us a crappy hot water tank that never worked right. Our pilot light went out every few months since the moment we got the new tank, and it just got more and more frequent. we told masons about it about a year after and they said they don’t know what’s wrong and we apparently have no warranty. The worker who told us this was also very rude. Fast forward a few months our tank doesn’t work at all anymore. So we now have to buy a new hot water tank and replace the one masons put in that was ONLY 3 years old. And I know masons puts in bad hot water tanks because my cousin in Bartlesville had masons replace his tank as well and the next day the tank wasn’t working properly and they had to get a new one. Do not trust this company to give you a new hot water tank, so frustrating. Would give negative stars if I could.
Excellent service! Fast service! I called within the hour they were at my place getting the job done! The guys did a great job! Awesome customer service, great prices too! Highly recommend!
Paid $600 for 3hrs service. Very disappointed with pictures taken in my pipes. Never heard from owner about my problem. Paid in cash was my biggest mistake.
I’ve used Mason’s Plumbing on two different occasions now and each time I was so impressed with their services. Techs show up when they say they will show up, they are friendly, clean, and knowledgeable. I had a water heater replaced most recently by Mason’s and the techs left the space clean and tidy. They worked efficiently and were in and out in just a few hours. Highly recommend Mason’s Plumbing.