Mason’s Plumbing

238 NE Katherine Ave, Bartlesville, OK 74006, USA

About Mason’s Plumbing

4.4 / 5

from reviews

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    Brittni Mesic
    -
    June 26, 2024

    I’ve used Mason’s Plumbing on two different occasions now and each time I was so impressed with their services. Techs show up when they say they will show up, they are friendly, clean, and knowledgeable. I had a water heater replaced most recently by Mason’s and the techs left the space clean and tidy. They worked efficiently and were in and out in just a few hours. Highly recommend Mason’s Plumbing.

    Cecil Combs
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    April 10, 2024

    Unhappy customer. I turned in a request on slow drains for two vessel sinks through my home warranty: $125. It was assigned to Mason's plumbing. I had good experience from them in the past, so was happy. They chased the drains which did not fix the problem. Technician said problem was the condensation lines draining into the plumbing vents. I approved the work which would not be covered under home warranty. After replacing PVC and another $340, the problem was still not resolved. The boss came out and immediately knew the solution. So if I buy the parts and give them another $300 they could fix it for me. So after paying Mason's $465 in repairs and need of another $300 labor plus parts. I just spent $80 in parts to replace grid drains on the vessel sinks and installed myself. Now, I do know that I pay for their expertise and I'm good with that. This time I was paying to educate a technician while the boss already knew the solution. Knowledge sharing could have resolved this happily for all parties. I paid for all work that was completed.

    Caitlin Walker
    -
    April 06, 2023

    Mason’s floored me by how quick and helpful they were. My kitchen sink drain literally fell apart as I was trying to reconnect it. I gave them a call and they came right away. The plumber did great, quick work and we are so happy with the results. We will be returning costumers, if we ever need help with a plumbing issue again.

    Joe Howie
    -
    September 04, 2023

    I've used Mason's for several jobs on two different properties. They have always been prompt, courteous, and extremely competent. Work is done when promised, as promised, and so far, always within the quoted estimates. In the latest project, the water line connecting my house to the city water service broke, and in very short order they had a team of people laying a 270 foot water line through largely sandstone using a backhoe and jackhammer, and they had me back online within a day. I was extremely impressed and grateful! You can see in the pictures some of the sandstone they had to remove to get the line in.

    Brittni McDonald
    -
    December 05, 2023

    I had a great experience with Masons Plumbing. I called because a toilet was not flushing and backed water into the bath tub. As soon as I called the lady who answered the call was very polite, helpful and efficient. She immediately scheduled me with a tech to arrive within a few hours. The tech (Keith) arrived (early actually!) and was polite, professional and extremely knowledgeable. He went over the issue with me, then checked out all the toilets and drains. He was very thorough and was able to find the source of the issue. The tech fixed the issue in a timely manner. Additionally, I was pleasantly surprised with the cleanliness and thoughtfulness that the tech operated with. He wore boot covers in the house and had a tray for any wet parts/pieces. He left zero signs he was even there. (Which is not always the case with contractors/repairmen). To me, it seemed that the company and employees have a genuine desire to make the experience with their company a great one. I will absolutely use Mason’s Plumbing again should the need arise.

    Mason’s Plumbing

    Our Address

    238 NE Katherine Ave, Bartlesville, OK 74006, USA

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