Our sewer clean out was clogged 6:30 p.m. the night before Thanksgiving. Called and the company was on site within 45 minutes, problem fixed within an hour. reasonable charges. Great experience and he gave advice to prevent further issues. would use again
Daniel Watson
-
July 13, 2022
The serviceman was very knowledgeable regarding the city sewer lines in the area. He remembered the clean out location from the prior home owners over 7 years ago and was able to quickly locate the clean out that was buried under a paver. Would definitely recommend for clogged drains in the Bartlesville area.
Milded German
-
April 26, 2021
The service man was very nice. He ran the line down my kitchen sink that was stopped up. He didnt want to go on top of the house and run it the way he was suppose to. Said my roof was steep. The sink appeared to be unclogged and I started washing dishes.charged $80 dollars. A out an hour and a half later I went to let the dish water out and the sink was clogged. I called Roto Rooter back , took the gentleman that answered what happened. He was very nice, said he would check and see what the guy did or didn't do and made and appointment to come back the next day. The original guy came out the next day, it appeared that he was doing the exact thing he did before. He left my water running a d never turned it off before he left. Charged me $20 which I felt I shouldn't have had to pay because it stopped back up the same day of the service call. For a total of $100 he should have ran that line through everything. Wasn't there 30 minute.
Jamie January
-
July 31, 2018
They took us it was fixed and we had nothing to worry about, and to call them back if anything happened we tried to get them to stop and wait to make sure it was really fixed. They did absolutely nothing. Nothing was fixed but we were charged $100 but we thought hey they told us they’d come back if it wasn’t fixed. So we called and they told us anything else they did would have a $80 per hour work fee. So by only did they do anything but costs us $100
If there was a - star rating they’d have a -5 Star
Scott Augustine
-
May 24, 2019
Had a clogged drain and contacted another plumber. The other plumber did not want to come out ,so they came up with several excuses and flat out lied to my home warranty company.
Elliott, with roto called me back, set an appointment, met the time he said and helped me get the problem fixed. Polite, courteous and on time. He didn't come up with anything 'extra' that some do either. I will be using these folks again and will highly recommend them. I like a person that accepts a job, quotes a price and does the job correctly for the stated price. Thank you.
Our sewer clean out was clogged 6:30 p.m. the night before Thanksgiving. Called and the company was on site within 45 minutes, problem fixed within an hour. reasonable charges. Great experience and he gave advice to prevent further issues. would use again
The serviceman was very knowledgeable regarding the city sewer lines in the area. He remembered the clean out location from the prior home owners over 7 years ago and was able to quickly locate the clean out that was buried under a paver. Would definitely recommend for clogged drains in the Bartlesville area.
The service man was very nice. He ran the line down my kitchen sink that was stopped up. He didnt want to go on top of the house and run it the way he was suppose to. Said my roof was steep. The sink appeared to be unclogged and I started washing dishes.charged $80 dollars. A out an hour and a half later I went to let the dish water out and the sink was clogged. I called Roto Rooter back , took the gentleman that answered what happened. He was very nice, said he would check and see what the guy did or didn't do and made and appointment to come back the next day. The original guy came out the next day, it appeared that he was doing the exact thing he did before. He left my water running a d never turned it off before he left. Charged me $20 which I felt I shouldn't have had to pay because it stopped back up the same day of the service call. For a total of $100 he should have ran that line through everything. Wasn't there 30 minute.
They took us it was fixed and we had nothing to worry about, and to call them back if anything happened we tried to get them to stop and wait to make sure it was really fixed. They did absolutely nothing. Nothing was fixed but we were charged $100 but we thought hey they told us they’d come back if it wasn’t fixed. So we called and they told us anything else they did would have a $80 per hour work fee. So by only did they do anything but costs us $100 If there was a - star rating they’d have a -5 Star
Had a clogged drain and contacted another plumber. The other plumber did not want to come out ,so they came up with several excuses and flat out lied to my home warranty company. Elliott, with roto called me back, set an appointment, met the time he said and helped me get the problem fixed. Polite, courteous and on time. He didn't come up with anything 'extra' that some do either. I will be using these folks again and will highly recommend them. I like a person that accepts a job, quotes a price and does the job correctly for the stated price. Thank you.