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SEPHORA at Fashion Fair, 639 E Shaw Ave, Fresno, CA is one of my go-to beauty stores! From the moment you walk in, the store is welcoming with a clean and organized layout, making it easy to find what you're looking for. The range of products is impressive, offering everything from skincare and makeup to fragrances and beauty tools. What sets this Sephora apart is the excellent customer service. The staff is always friendly and knowledgeable, offering helpful advice without being pushy. They really take the time to help you choose products that work best for your skin type or beauty needs. I especially appreciate the personalized recommendations and the fact that they are always willing to let you try out samples before committing to a full-size product. Another great feature is the in-store beauty stations, where you can try out makeup and skincare products, and the beauty experts are more than happy to assist. Prices are on par with what you'd expect from a high-end beauty store, but the quality of products and the experience is
Hands down the best customer service I’ve ever received from any Sephora ever. As soon as I walk in with my little brother, we get a warm welcome & I received so many compliments on my blue hair & makeup from anessa (sorry if I spelled it wrong) by fragrance & Maxine at the register, they were both extremely helpful & sweet to us. So much that they even let me know about their makeup forever event today & even had free gift with purchase which they were so awesome about. I will definitely be coming back to this location again. Thank you fashion fair Sephora :)
Walked in and was immediately greeted by a familiar face, Gabe! (Gabe was memorable to remember because Gabe always recommended the best products for my skin type and never forced a sale.) I had ordered another item on my way to grab my two pick up orders, so Gabe said it wasn't ready yet. I looked around while waiting and Gabe brought it to me while I was shopping around. Gabe's customer service is the best! And swear on it that all recommendations by Gabe is the best advice also. Hands down my favorite Sephora employee and reason why I recommend everyone to this location.
I am leaving a review for Alexandra at Sephora. Thank you so much Alexandra you are the best. You’re a 10 out of 10. Your customer service is wonderful and you’re such a very nice and patient person. Thank you for helping me. Sephora you have a wonderful person working for you and that is Alexandra at Sephora Fashion fair Mall. Thank you again, Alexandra.
Today I came in to shop for my daughter's face moisturizer and fiances makeup travel kit. I was helped by Gabe first for the makeup kit and he immediately knew what options I can use for the makeup kit and the best sales and product for a setting spray. Very knowledgeable, attentive and professional. Charlette helped my daughter find the right products for her face and she was VERY attentive, patient and great customer service. This was the best experience we have had at this location and I want to thank Gabe and Charlette for being professional, having Great customer service and helping us find what we needed. It was beyond the average customer service. Thank you 🙏