Ulta Beauty

1315 Herndon Ave, Clovis, CA 93611, USA

About Ulta Beauty

4.2 / 5

from reviews

Is this your business?

    Abigayle Brentson
    June 16, 2024

    I am a frequent visitor to this establishment, as it resides conveniently opposite my place of labor. I normally grace the premises in attire befitting of a professional before my workday commences, and have never encountered any issues. However, on a recent day off, I entered the store appearing somewhat disheveled. My intention was to procure skin products, yet I found myself leisurely perusing the aisles. To my dismay, I was approached thrice in one aisle by eager staff offering assistance, while three other employees congregated nearby, observing my every move. Their relentless attentiveness made me feel like a spectacle in a menagerie, causing great discomfort. I hastily made my purchases and departed, only to be detained on my way to my vehicle by a security officer requesting to inspect my belongings. Though I complied without objection and was swiftly released, the unsettling encounter lingered in my thoughts. It became apparent that my appearance played a role in the excessive surveillance I endured, despite my usual invisibility when impeccably attired. While I acknowledge the necessity of anti-theft measures, the ordeal left me feeling deeply unsettled. Upon perusal of other patrons' accounts, it became evident that my experience was not an isolated one at the Herndon and Clovis location. Regrettably, I shall not be gracing their doors again in the future.

    Sally Av
    June 05, 2024

    I come into this store frequently because it’s right across from my workplace. I come in dressed nicely before my shift starts and have never had a problem. The other day I stopped here on my day off; I looked rough. I came in to get skin products but ended up browsing. In one aisle I was asked three times if I needed help, while three other workers crowded around the aisle I was in. Every-time I moved, I would be asked again and continued to be blatantly followed. I felt like I was an animal inside of a zoo. I was so uncomfortable, I just bought what I needed and left. As I’m walking to my car, I’m stopped by a security guard asking to check my bag. I allowed it and was good to go. Considering when I’m put together I have to search for someone to get help, I could clearly see their issue with me. I completely understand anti-theft, but that experience left me feeling super uncomfortable. Going through other reviews I realized I am not the only one to experience this specifically with the Herndon and Clovis location. I will obviously not be returning.

    Brianne Estrada
    May 10, 2024

    Since I have turned 30 I have been so self conscious of my dry skin and it’s been so emotional. I went into Ulta yesterday to just grab my usual products but decided to asks the girls for some help. I was kindly directed to Janet, I told her about how my eyes are so dry and I’m so self conscious and need help. She was so kind and was on a mission to help me, and she did! She directed me to so some amazing products, she tried them on my face and was so honest when she felt like there was a product that would work even better then what she tried. I used all the products today and feel the best I have in a long time! Thank you so much Janet!

    george garcia
    April 27, 2024

    We waited by curbside pickup for about 20 minutes and the girls were just in there talking need to find help. They can do their job, not sit and talk and then they apologize when we go in to get the stuff that we ordered and just laugh at it. Got to find another Ulta to go to. You're lucky I even give you a two stars

    Yuliya Kulchitskiy
    June 27, 2024

    I came to purchase some make up and the sales person forgot to match me with a powder as they were closing I went back to get matched and someone from the back started saying we are closed. We don’t match after 8 o’clock so they lost business over $300 just because she couldn’t take one minute to match me.

    Ulta Beauty

    Our Address

    1315 Herndon Ave, Clovis, CA 93611, USA

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