Ulta Beauty

639 E Shaw Ave Ste 179, Fresno, CA 93710, USA

About Ulta Beauty

4.1 / 5

from reviews

Is this your business?

    Jen Kipraseut
    -
    March 02, 2023

    This is my first time going to Ulta Beauty hair salon. I had an AWESOME experience!!! I made an appointment online. Walked in with bad, spotted baylage from another stylist. Stephanie Guzman is the best!!! I showed her a picture of what I wanted. She gave me what I wanted and exceeded my expectations. I am super happy I gave Ulta Salon a shot but most of all I have the thank Stephanie!!!! I will definitely be returning.

    April Barnes
    -
    June 18, 2024

    We would like to express our deepest disappointment and frustration with the service we received during our recent visit. This was by far the worst experience we have ever encountered. The manager's demeanor was unacceptable, and the constant pushiness was overwhelming. The staff's lack of knowledge on beauty products was evident, as their primary focus seemed to be on making sales rather than providing genuine assistance. The encounter with Nadia was particularly perplexing, as she struggled to provide accurate information about the products and even recommended inappropriate items for our children. I was looking for lice shampoo for my toddler who encounter it at preschool. She gave us innersense. After reading the ingredients, she had no idea what she was talking about. Inner sense does not help fight against “lice”. She also tried to sell my pre teen $100 worth if cos rx placed the products in our basket. Isn't that an invasion of space? We did not want them. Furthermore, the cashier service was incredibly slow and unpleasant, leading us to ultimately walk out and leave our items on the benefit counter. We hope that the management takes this feedback constructively and works towards improving the overall customer experience in the future.

    Jeniffer Kipraseut
    -
    July 14, 2023

    This is my 4th time getting my hair done at Ulta. My Stylist is Stephanie Guzman. My experience here has always been wonderful! She has been working with my chaotic hair. I am always ecstatic with my results! Please go see her. You won't be disappointed.

    Angela Calderon
    -
    May 19, 2024

    I recently visited this location and Lucy was amazing. Thank you. She recommended Alana help my daughter with color match foundation and she was so amazing she asked my daughter questions to help her choose the right foundation. Thank Alana and Lucy.

    Morgan Dougherty
    -
    April 06, 2024

    Customer service is horrible. The cashier was extremely rude after I said I didn’t want an account and got ruder with every time she tried to make me make one. She asked me several times and got snarkier every time despite me stating that I was in a bit of a rush and I was fine without one. At the end of the purchase she handed me my things and ignored me when I said to have a nice day. Very frustrating interaction.

    Ulta Beauty

    Our Address

    639 E Shaw Ave Ste 179, Fresno, CA 93710, USA

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